Worked on multiple telecom platforms supporting carrier onboarding, SMS connectivity and digital eSIM experiences across global teams including Japan, Singapore, Dubai and India.
Designed telecom carrier onboarding workflows including bilateral agreements, SMS routing configuration and carrier integration flows.
Designed a telecom carrier management platform enabling global telecom operators to configure SMS routing, pricing models and network partnerships.
Carrier onboarding involved complex manual workflows and multiple configuration steps. The platform required simplified workflows for telecom operations teams.
Designed a unified interface for carrier onboarding, routing configuration and price list management.
Designed workflows for telecom bilateral agreements used by operations teams to manage global carrier relationships.
The bilateral platform enabled telecom operators to configure agreements, routing rules and pricing partnerships with global carriers.
Operations teams relied on complex manual processes to manage bilateral carrier agreements which increased operational overhead.
Designed simplified configuration screens and dashboards for bilateral agreement management.
Designed eSIM experiences for both enterprise partners (B2B) and end customers (B2C).
The eSIM platform enabled digital SIM provisioning, activation and subscription management.
Created streamlined user journeys for digital SIM activation, profile management and enterprise integrations.
Designed SMS routing and connectivity management platform for telecom carrier messaging services.
Designed dashboards enabling telecom operators to configure SMS routes and monitor delivery performance.