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Leadership in UX Design

Driving product innovation through collaboration, mentorship and strategic design leadership.

Designing Across Global Teams

Collaborating with cross-regional teams to build scalable enterprise platforms.

Mentoring & Guiding Designers

Empowering teams through design thinking, structured workflows and shared product vision.

Leadership Capabilities

Mentoring Designers

Guided junior designers through UX processes, telecom workflows, and design best practices while encouraging structured problem-solving and design thinking.

Design Reviews

Conducted regular design walkthroughs and design critique sessions with product and engineering teams to ensure high quality user experience solutions.

Stakeholder Alignment

Collaborated with product managers, engineering teams and leadership stakeholders to align UX strategy with business and technical goals.

Agile Collaboration

Worked closely with cross-functional teams in Agile environments using Jira, Confluence and sprint planning sessions to ensure design integration with development.

Design Strategy

Defined scalable UX frameworks, design workflows and reusable design components for complex enterprise platforms.

Featured Projects

Rakuten Carrier Platform

Telecom carrier onboarding and SMS routing management platform designed for global telecom operators.

Key Contributions
  • Led weekly UX walkthroughs and design reviews with global product teams
  • Facilitated cross-regional stakeholder discussions
  • Mentored junior designers on telecom workflows and UX practices
  • Defined scalable UX frameworks for carrier onboarding systems
  • Collaborated closely with product managers and engineering teams in Agile sprint cycles to ensure design implementation.
Outcome

Aligned multiple regional teams around a shared product vision, improved collaboration across global stakeholders, and accelerated delivery of telecom carrier management features.

View Case Study
Dell Infrastructure Monitoring

Company: Dell Technologies

Worked with US-based engineering teams to design enterprise infrastructure monitoring platforms used for managing routers, switches, and virtual machines.

Key Contributions
  • Designed unified monitoring dashboards for network infrastructure including routers, switches and VM connectivity.
  • Conducted design walkthroughs and design review sessions with engineering stakeholders to ensure usability and technical feasibility.
  • Collaborated with product managers and engineering teams to align UX solutions with infrastructure monitoring requirements.
  • Simplified complex network monitoring workflows through improved information architecture and interaction design.
  • Worked within Agile sprint cycles using Jira and Azure DevOps to coordinate design implementation.
Outcome

Improved system visibility and reduced troubleshooting complexity for infrastructure teams managing enterprise network environments.

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AT&T Technician Workflow

Company: AT&T

Designed technician workflow platforms supporting network diagnostics, service activation, and field operations for telecom infrastructure.

Key Contributions
  • Designed UX solutions for router diagnostics and network troubleshooting workflows used by field technicians.
  • Collaborated with US-based product managers and engineering teams to align design solutions with operational requirements.
  • Conducted design discussions and stakeholder walkthroughs to validate technician workflow improvements.
  • Simplified complex diagnostic workflows to improve usability for field service teams.
  • Worked in Agile collaboration with engineering teams to ensure smooth implementation of design solutions.
Outcome

Improved operational efficiency and reduced diagnostic time for field technicians managing telecom network infrastructure.

View Case Study

Additional Projects

  • AT&T iLocate Platform
  • AT&T Event Data Source
  • Rakuten Esim Admin Portal
  • Rakuten Bilateral Pricing Platform
  • Dell Configuration Management
  • Dell Infrastructure Test Lab
  • Analytics Monitoring Dashboard
  • Carrier Pricing Management Tool

Interested in learning more about my work?

Download my resume or explore my full portfolio to see how I design scalable enterprise experiences.

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